[vc_row type="boxed" background_style="normal" css=".vc_custom_1487365316112{margin-top: 75px !important;padding-right: 50px !important;padding-left: 50px !important;}"][vc_column][vc_column_text]

Shipping Information

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What Shipping Methods Are Available?
Within India we primarily ship via FedEx & Delhivery couriers. Internationally we ship via FedEx, UPS & DHL.  [/vc_column_text][vc_column_text]
How Long Will It Take To Get My Package?
Within India it can take anywhere between 1-4 working days for delivery. Outside India it can take anywhere between 3-10 working days.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2" css=".vc_custom_1443415917948{padding-right: 5% !important;padding-left: 10px !important;}"][vc_column_text]
Do You Ship Internationally?
Yes, we ship all our products worldwide with some of the most reputed shipping companies like FedEx, UPS & DHL.[/vc_column_text][vc_column_text]
What Shipping Methods Are Available?
For all orders within India we ship via Express mode by default. For orders outside India we offer International Express and International Standard modes.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type="boxed" background_style="normal" css=".vc_custom_1410359860044{padding-top: 30px !important;padding-bottom: 65px !important;}"][vc_column][vc_separator][/vc_column][/vc_row][vc_row type="boxed" background_style="normal" css=".vc_custom_1487365252231{padding-right: 50px !important;padding-left: 50px !important;}"][vc_column][vc_column_text]

Payment Information

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What Payment Methods Are Accepted?
For Indian order we accept UPI, Credit/Debit Cards, Net Banking, Wallets & COD. For international orders we accept PayPal.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2" css=".vc_custom_1443415984332{padding-right: 5% !important;padding-left: 10px !important;}"][vc_column_text]
What if I don't have a PayPal account?
You don't require a PayPal account, you can chose to pay via Debit or Credit Card.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row type="boxed" background_style="normal" css=".vc_custom_1410359869569{padding-top: 30px !important;padding-bottom: 65px !important;}"][vc_column][vc_separator][/vc_column][/vc_row][vc_row type="boxed" background_style="normal" css=".vc_custom_1487365260609{padding-right: 50px !important;padding-left: 50px !important;}"][vc_column][vc_column_text]

Orders and Returns

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How do I place an Order?
Keytar cray slow-carb, Godard banh mi salvia pour-over. Slow-carb Odd Future seitan normcore. Master cleanse American Apparel gentrify flexitarian beard slow-carb next level. Raw denim polaroid paleo farm-to-table, put a bird on it lo-fi tattooed Wes Anderson Pinterest letterpress. Fingerstache McSweeney's pour-over, letterpress Schlitz photo booth master cleanse bespoke hashtag chillwave gentrify.[/vc_column_text][vc_column_text]
Do I need an account to place an order?
No, you can choose to place an order as a guest without creating an account on our website.[/vc_column_text][vc_column_text]
Who should I to contact if I have any queries?
Click on the "Help" button on the bottom right corner of the website to write to us & we shall get back to you within 24 hours.[/vc_column_text][/vc_column_inner][vc_column_inner width="1/2" css=".vc_custom_1443416006097{padding-right: 5% !important;padding-left: 10px !important;}"][vc_column_text]
How Can I Cancel Or Change My Order?
We can cancel or change your order only if they've not be shipped. Click on the "Help" button on the bottom right corner of the website to raise a ticket to modify/cancel your order.[/vc_column_text][vc_column_text]
How Do I Track My Order?
You can click here & enter your order details to track it.[/vc_column_text][vc_column_text]
How Can I Return a Product?
We take returns only incase the product you've received is defective. In case of defective or damaged products please write to us through the "Help" button on the bottom right corner of the website & we shall arrange return for you.[/vc_column_text][vc_column_text]
How Will I Get A Refund?
You will receive a refund directly at the source of your payment through the payment gateway. If you paid via Cash on Delivery you will receive the refund via bank transfer.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row]

Contact us

The Pen World

Email: info@thepenworld.com

Address: The Pen World, 3rd Floor, Padminee Towers, 20, Pycrofts Garden Road, 600006 Chennai TN, India

GSTIN: 33BEIPA1948E2ZX